Privacy Policy

We at IBEX SV, respect and protect the privacy of visitors to applications and our customers. This Privacy Policy describes our information handling practices when you use the LIT mobile app as a digital wallet (referred to collectively hereinafter as "Services").Please take a moment to read this Privacy Policy carefully. If you have any questions about this Policy, please submit your request via soporte@poweredbyibex.io.

‍We may modify this Privacy Policy from time to time. This document can be printed for reference by using the print command in the settings of any browser.

1. Data

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
How Your Personal Data is Used

Our primary purpose in requesting Personal Data is to provide you with a secure, smooth, efficient, and customized experience. We generally use Personal Data to create, develop, operate, deliver, and improve our Services, content, and advertising, and for loss prevention and anti-fraud purposes. We may use your Personal Data in the following ways: To maintain legal and regulatory compliance To enforce our terms in our user agreement To detect and prevent fraud and/or funds loss We process your Personal Data in order to help detect, prevent, and mitigate fraud and abuse of our services and to protect you against account compromise or funds loss. To provide the Services to you. For example, when you want to store funds on our platform, we require certain information such as your identification, contact information, and payment information. To provide Service communications such as administrative or account-related information to you to keep you updated about our Services, inform you of relevant security issues or updates, or provide other transaction-related information. Without such communications, you may not be aware of important developments relating to your account that may affect how you can use our Services. To provide customer service when you contact us to resolve any questions, disputes, collect fees, or to troubleshoot problems. To ensure quality control To enhance security, monitor and verify identity or service access, combat spam or other malware or security risks and to comply with applicable security laws and regulations. To enhance your experience To comply with any legal obligation.

Information We Collect From You Automatically

To the extent permitted under the applicable law, we may collect certain types of information automatically (“Usage Date”), such as whenever you interact with or use the Services. This information helps us address customer support issues, improve the performance of our Services, provide you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access.

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.